At Evoraa, we value your satisfaction and stand by the quality of our skincare products. If you are not completely satisfied with your purchase, you may request a return or refund under the following conditions:
- Items must be returned within 7 days of purchase, along with the original receipt.
- Products must be in their original, unopened condition, with all labels and seals intact.
- For hygiene and safety reasons, used or opened skincare products cannot be returned or exchanged unless they are faulty or not as described.
If the above conditions are met, refunds will be processed using the original method of payment.
You can return an item purchased online by posting it to our return address. Please contact our Customer Service Team at [insert email or phone number] to obtain the return details before sending your parcel.
Please note that delivery and handling charges are non-refundable, unless the item is being returned due to a fault, damage, or an incorrect order.
EvoraaPK reserves the right to refuse a return if the item does not meet the stated conditions.